Online Lesson Agreement

Reason for this Agreement

East Sussex Music (ESM) has developed an online tuition offer to enable continuity of lessons when it may not be possible to teach as usual in schools and at music centres. Whether teaching face to face, or online, the safeguarding of all pupils remains our priority alongside the delivery of high quality and enjoyable instrumental and vocal lessons.

ESM are aware of the vital role they have in supporting the safeguarding of all pupils they teach. All teachers are DBS checked and receive annual safeguarding training in line with the Department for Education’s publication “Keeping Children Safe in Education” (September 2020).

Due to the differences between the learning environment of face to face lessons and online lessons, we wish to provide guidance and clarify arrangements that will support the successful delivery of high-quality tuition whilst ensuring the highest standards of safeguarding for all pupils. 

Arrangements for Online Lessons

ESM will be using Zoom to provide online tuition to pupils. Zoom is an encrypted system with the appropriate functionality for both 1:1 and group lessons. All teachers will be using their emails which will enable activity to be monitored.

Zoom works across a range of devices including smartphones, tablets, laptops and desktop computers. We recommend using a device with a webcam, (usually inbuilt) and a microphone (again usually inbuilt).


ESM will be providing support for using Zoom in the form of online support (webinars), tutorial videos and FAQ guides. These will be available via our websites and social media channels.

Lesson Scheduling

  • Lessons will only be set up using the Teacher’s email address. On no account will a Teacher’s personal email address be used to arrange lessons.

  • The meeting ID which enables access to the lesson must not be shared on any social media platforms or with anyone other than for whom it is intended.

  • Parents/Carers or older siblings (age 14+) of pupils in KS1, KS2 and KS3 will be expected to login to the lesson and be present at the beginning to ensure everything is set up correctly.

  • Pupils who are in Yrs 10 and above may be sent the lesson log in details by parents/carers at their discretion.

  • Pupils currently receiving group lessons may be offered a shorter individual lesson if the usual group lesson cannot be provided.

  • Lessons are expected to start and finish at the times confirmed in the invitation.

  • Any scheduled lesson not 'attended' by the pupil will be deemed as chargeable.

Expectations of Teachers

ESM Teachers will follow the same professional guidelines when teaching online lessons as are expected in schools. These include:

  • Informing ESM of their teaching schedule. Line managers may observe lessons for quality assurance purposes, in the same way as in schools.

  • Having an appropriate level of training, knowledge and understanding to be able to provide online tuition to individuals and groups.

  • Providing tuition only when fit and well to do so.

  • Wearing their BDBF ID badge when providing online tuition.

  • Dressing in an appropriate way as expected when teaching in schools.

  • Creating an environment that responds to pupils’ needs and supports learning.

  • Teaching in an appropriate space with a neutral background, ideally free from personal possessions or photographs. A living room, dining room or music room is ideal but private or personal spaces such as a bedroom are not suitable.

  • Ensuring that the lesson is not interrupted by other family members or excessive noise that may disturb the lesson.

  • Maintaining appropriate professional boundaries, as in a lesson that takes place during school.

  • Enabling pupils to wait in the “waiting room” before their lesson so that only those invited to the lessons can attend.

  • “Locking” the room once all attendees are present to prevent anyone else from joining the lesson.

  • Not using the record facility to record any part of the lesson.

  • Terminating a lesson if there is any inappropriate behaviour or activity that causes safeguarding concerns. Where there are concerns about safeguarding, ESM teachers will inform their Designated Safeguarding Lead in the usual way.


Expectations of Pupils and Parents/Carers

To help learners achieve as much as possible from their lessons, we recommend that pupils follow a similar approach to attending lessons in schools or music centres. These include:  

  • Pupils dressing appropriately e.g. how they may present themselves at school on a non-uniform day. Teachers reserve the right to terminate lessons if pupils are dressed inappropriately ( pyjamas).

  • Finding a suitable space for the lesson which should ideally reflect a school environment and is conducive to learning (a pupil’s bedroom is not considered to be suitable unless suitable screening of the bed is in place).The space should ideally be free from interruption, excessive background noise and anything particularly personal such as family photos.

  • Parents/Carers or older sibling (age 14+) of KS1, KS2 and KS3 pupils attending the beginning of each lesson to ensure that the pupil is suitably prepared and the equipment is set up correctly. Once the lesson has started parents/carers or sibling (age 14+) may choose to be present throughout the lesson or be available to support the delivery of the lesson if needed.

  • Parents/Carers of older pupils (KS4 and above) being available should they be needed to help with any technical issues.

  • Parents/Carers or older sibling (age 14+) of KS1, KS2 and KS3 pupils logging out of the lesson once it is has ended.

  • Pupils following their schools’ guidance regarding online safety when accessing other web-based platforms or websites that may support instrumental learning.

Should you have any questions regarding safeguarding, or to report a concern or incident please contact our Designated Safeguarding Lead or Designated Safeguarding Officers:
Mike Johnson (DSL)
Emma Collins (Deputy DSL)

Gordon Dodridge (DSO)