Online Lessons FAQs
Will my child’s lessons continue with the same teacher?
It is our aim that all young musicians will be able to continue learning with their existing teacher. Of course, there will remain some circumstances where teacher changes may have to be made (such as staff retirement, moving to a new role or teacher availability).
Will my child be learning in the same group, on the same day/time?
We would aim to keep tuition groups the same and we will be asking teachers to liaise with parents to set up lessons times. Where possible teachers will aim to timetable lessons on the same day, however we appreciate this may not be possible and in order to meet your needs, there will be opportunities for young musicians to be regrouped to ensure that they are learning with other pupils of a similar age and stage.
What measures are you taking to safeguard children when taking part in lessons online?
We have created a new Online Tuition Agreement that includes updated measures regarding safeguarding in an online setting that supplements our present Child Protection and Safeguarding Policy. Please find further information here.
What equipment do I need to take part in online lessons?
To participate in online lessons all you need is a smartphone, tablet, laptop or desktop computer with a webcam and access to the internet. Please find below links to our video tutorial on Zoom and webinar delivered by members of our team about how you can set up online lessons.
If my child continues with online lessons, what will be the fee for the summer term?
Lessons will continue to be delivered by our highly trained team of expert teachers in line with our Schemes of Work and within our overall policy framework. Therefore the fee for lessons will remain the same for the summer term. The fees for tuition will continue at the same rate as the spring term. If you were previously eligible for a bursary or financial assistance, then this will continue at the same rate.
I am not sure online lessons will work for my child. Can I have a free taster session before I commit to lessons next term?
We are confident that we can offer a meaningful and effective learning experience for all pupils, through online lessons. As with any new learning environment some aspects of the lesson will be different but our teachers have been trained in using online platforms, to trouble-shoot for common technical problems and to adapt teaching methodologies and approaches to be suitable for online learning.
My child only started lessons a few weeks ago. Will online lessons be suitable for beginners?
Online lessons are suitable for learners of all ages and stages and our team of expert teachers will ensure that your child is able to continue to enjoy and make progress in their music making. With younger children we would recommend that ideally an adult/older family member also attends the lesson, in order to be able to offer your child additional support during the time between lessons. We are also producing online resources on our YouTube channel to help young musicians and parents/carers to prepare for online lessons.
I am not sure we can provide a suitable space for lessons. Can we still continue?
Our Tuition Agreement sets out recommendations for the ideal conditions in which a lesson should take place. However we do appreciate that families will have different situations at home. If you are concerned about having a suitable space for lessons do please contact us directly so that we can talk through your specific set of circumstances and offer advice and support to make the learning environment as suitable as possible.
Will instrument hire fees continue for the summer term?
For young musicians who are continuing with tuition, hire fees will continue at the same charge as last term. For pupils who are withdrawing but have a BHMA/ESM instrument, you will not be charged a hire fee for the summer term but will need to keep the instrument safely until our offices reopen and it can be returned.
We hire an instrument from you and it is not working. Can I get it repaired/get a replacement?
At the moment, most instrument repair shops/businesses and our buildings that house instruments are closed. However, please contact us directly and we will try to offer further support and explore alternative arrangements.
My child doesn’t have an instrument (drum kit) at home. How can they continue lessons?
The most important piece of equipment for any drummer is a pair of drumsticks – if you have sticks you can play! We have developed a more detailed guide ‘No drum kit? No problem!’ which you can view here.
Will I be charged half terms fees in lieu of notice if I withdraw now (having missed the published withdrawal date for the summer term)?
We have extended the deadline to withdraw to 16 April 2020 and will not be charging half fees in lieu of notice in recognition of these exceptional circumstances. Notice to withdraw should be made by email to our office.
What is happening about Music Centre?
We are working to offer activities for our Music Centre members and will be writing shortly to share with you the range of activities that we are planning to enhance your child’s musical experience, beyond their weekly instrumental lesson. At this point we will be asking parents/carers if they wish to continue with Music Centre membership for the summer term.
I have already confirmed my place for next term. Do I need to let you know again?
Thank you to those parents/carers who have already responded to confirm their place for tuition next term. You do not need to take any further action. We will be in touch soon with more information.